Our specialist teams can be employed to operate care homes or care services on behalf of both owners who wish to step away from day to day operational duties, and investors who wish to see the valuable assets they have invested in operated by a safe and experienced pair of hands. All management contracts are tailored to specific requirements.
We have a proven track record of working hand in hand with operators, regulators, commissioning authorities and financial institutions to bring confidence back into a care home or support service. We are recognised by regulators and commissioners along with banks, investors and their own advisors. The credibility we bring to the table helps to enable a successful turnaround with the co-operation of all stakeholders.
Our teams have extensive experience of working with banks and insolvency practitioners when both an insolvency process is unavoidable or, when a decision is made early enough to appoint us and avoid an insolvency process. We have worked with many care homes and services under Administration or Receivership, and have a solid track record in preparing businesses for a smooth sale. When appointed early enough, our teams have never failed to support a service back to mainstream lending or a planned consensual sale.
External quality assurance testing of care services provides an independent assessment of the quality of care for an operator and the management team. We test all essential regulations relevant to CQC, CSSIW and the Scottish Care Inspectorate, and use our results and written findings to illustrate improvements in a service. Our tools provide a basis for us to advise you on how best to address issues, and all of our written findings are accompanied by an Action Plan to implement.
Our teams can help with assessing training requirements, assisting providers and implementing robust training plans and support frameworks for staff. We also provide select training workshops. Our services are competitively priced and can be tailored to each client’s specific needs, meeting all regulatory requirements throughout England, Wales and Scotland.
A lot of our clients employ us for specific projects or challenges such as portfolio review in order to diversify a business to be future proof and meet current and future demand. This may involve investigating requirements through local authorities, CCGs and NHS Trusts and advisory groups. Property assessment is also important in ensuring a future proof business, meeting modern care needs.
Careport have vast experience of providing a management accounting service to clients. Why are we different? Because we dovetail specific and tailored Key Performance Indicators (KPI) from our operational experience, the information becomes more focused and more relevant. Full KPI, Profit & Loss, Balance Sheet and Notes sections are produced on a monthly, quarterly or six monthly basis to suit your business needs.
If you are looking for a full financial solution, our Financial Services team can not only produce management accounts but also provide a hands on financial management service on a day to day basis. This includes management of your sales and purchase ledgers, chasing debtors and ensuring cash collection is kept up to date along with dealing with stubborn debtors. Our global reach also assists us in improving margins and supplier prices by use of our group purchasing power. We also work with dedicated partners to further add value with your consent with regards to central purchasing, time and attendance and in home management systems to streamline the process of financial management.
The final piece to sound financial management is making sure your staff are paid on time and accurately. Our payroll solutions range from in house payroll for smaller clients for a cost effective solution to Careport management of payroll with a payroll bureau partner for larger clients. Our solutions include dealing directly with payroll queries from staff and ensuring end of year returns and end of employment returns are also supplied such as P60, P11d and P45 for staff as required.
Careport have a comprehensive monthly care home budgeting model that builds up a monthly profit and loss account, cash flow and balance sheet from resident income, payroll and supplier costs centre assumptions upwards. This provides a robust budgeting model for each care home we work with which can be consolidated at group level and integrated to provide Head Office costs where applicable. The model is essential for ensuring you have visibility of business performance, debt service, investor return and re-investment dynamics covered. And if you use our management accounting services, we compare the budget to actual performance for you.
In addition, our ongoing management accounting services include rolling short term cash flow forecasts (daily and weekly forecasting) and covenant testing on behalf of you, your bank and investors.
Whether you require refinance, restructure, development finance or acquisition finance, our Financial Solutions Team work with healthcare funding and investment partners along with restructuring partners to ensure a tailored funding solution is put in to place fully meeting your business needs.
Careport offer a range of services tailored to the care home market including elderly care homes, dementia care, mental health services and learning disability services. These services include management contracts, turnaround services, independent due diligence and strategic reviews.